Remote Infrastructure Management

Reducing IT spending is the key to global competitiveness. Remote Infrastructure Management (RIM) enables you to reduce IT expenditures,to gain a faster and more flexible service.

Our team provides 24/7 performance monitoring of your IT environment. We provide tracking of various hardware and software based on predefined metrics. Our Remote Infrastructure Management teams notify the customer or designated personnel whenever events defined by the customer are detected. Our Remote Infrastructure Management monitoring service helps to maximise performance, significantly enhance service levels and immediately reduce downtime.

Our RIM services include proactive problem identification and resolution. We take on periodic audit and maintenance of numerous components being managed by us and apply security, patches or upgrades to ensure maximum uptime.

We have in house expertise for managing all web servers, email servers, firewalls and proxy servers across all variants of Unix and Linux.

  • Cost-Effective
  • Process improvements
  • Lower risk of IT failure
  • ITIL Certified consultants
  • Faster, more flexible service
  • Information Security Experts
  • Technology specific certified SME’s
  • Maximum flexibility with selective outsourcing
  • Centralised management for the entire IT Infrastructure
  • Rapid delivery with automated and standard components
  • Economies of scale with specialised infrastructure services
  • Boost ROI and cut IT management and administration costs
  • Access high-demand IT skills and leverage global best practices
  • A 27% reduction in operational costs with low up-front investment
  • Availability of skilled Manpower eliminates the need to attract, hire, and retain skilled IT Personnel

Modalities

Remote Administration & Monitoring

ASSOCIATES

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